If your shocks feel like they've lost damping control and are rebounding harshly, resembling a pogo stick, it's likely there's internal damage to the dampers.
To check for internal damping damage, remove the shocks and shake them to listen for a rattling noise. If you hear rattling or notice a degradation in ride quality, it's probably due to blown-out base valves.
This issue often occurs due to excessive sag or riding with deflated air shocks. When shocks sag too much or have soft springs, insufficient preload can lead to bottoming out. This can cause the shock shaft to contact the base valve, resulting in breakage and loss of damping.
To prevent this, ensure correct sag adjustment. Refer to our FAQ Section for proper sag adjustment procedures based on your motorcycle model and shock type.
If you're experiencing this issue, refer to the following article: Warranty Form